Privacy Policy is committed to your right to privacy. We recognize the importance of privacy to our customers and website visitors. By reading this statement you consent to the processing of your data in accordance with this Privacy Policy. We will keep this policy under review and any changes made from time to time will be posted on this page. This Privacy Policy sets out details of the personal information we collect about you and the ways in which we may use that information.

Personal information endeavors to collect and use your personal information only with your knowledge and consent. We may gather your information from a purchase through your customer enquiries via email or through our customer services team, when you request product information or, when you register online or enter any promotions or competitions through any channel. For web visitors, a user must first complete a registration form. During registration, the user is required to give their contact information (such as name, phone number and email address). This information is used to contact the user about the services on our site for which they have expressed interest. does not share any personal or private customer information submitted online with third parties. Demographic information may also be requested (such as region or PO Box). This information will be stored, analyzed and used to assist to improve our services.

The information you provide on the website and/or other communication channels will be held only by and its duly authorized agents. Your information will not be given or sold to any outside organization for marketing purposes without your consent.

We may disclose your information to other companies in the Axiom Telecom LLC, including their respective partners, agents and subcontractors, for any relevant purposes. In addition, we may disclose your information as may be required by law, regulation or legal proceedings.

Data Collection

By submitting your personal information you accept that your details and related information will be managed by Please note that may provide aggregate statistics and general information about customers, sales, traffic patterns and related site information to reputable third-parties, but these statistics and general information will not include personally identifying information.

Purpose of collecting information

If you are an registered customer, we may use your personal information for the purposes of: (a) verifying that you are an authorized user if you call the customer services, (b) informing you of any service related changes affecting your purchase. may also use the personal information for the purposes of: (c) providing you with axiom telecom and related products and services, (d) informing you of special offers that we think may be of interest to you. may also be obliged to disclose your personal information to meet any legal or government regulatory requirements or obligations in accordance with applicable laws. If you decide that you no longer want to receive information from us, you should contact directly at [email protected].

From time to time also requests information from users via our online surveys and satisfaction questionnaires. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address) and demographic information (such as PO Box and age). Survey information will be used for purposes of monitoring or improving customer experience.


In certain circumstances, we may store information in the form of "cookies" on your personal computer so that we can offer you our services, trace your preferences and optimally configure our website. We use cookies on our website to store the following parameters, among others:

  • Language and country
  • Browser settings and installed plug-Ins
  • Data on the use of our website

Cookies are small text files that often contain a unique identifier and that a web server stores on your hard drive. Cookies contain information that can later be read by a web server for the domain that stored the cookie on your computer. They often consist of a series of numbers and letters that clearly identify your computer, but they may also contain other information.

Some cookies (so-called “session cookies”) are only stored for the duration of your visit to our website. Other, long-term cookies can still be stored on your computer after your visit, and our website can access them (the so-called “ID cookies”) every time that you visit our websites. Other companies can store and call up some of the cookies that are stored on our website during your visit

You can personally control whether cookies are actually stored using the security settings on your browser -- by not accepting cookies from the outset or by only accepting them on request or ensuring that cookies are deleted every time your browser is closed. Please be aware that this can restrict the usability of certain website services and that certain services or sections of the website can only function properly with the placement of cookies.

  • This website uses cookies to the following extent:
    • Transient cookies (temporary use)
    • Persistent cookies (time-limited use)
    • Third-party cookies (from third-party providers)
    • Flash cookies (long-term use)
  • Transient cookies are automatically deleted when you close your browser. They in particular include session cookies. They store a so-called session identifier that can be used to assign various inquiries from your browser during the shared session. This allows your computer to be recognized when it returns to the website. Session cookies are deleted when you log out or you close your browser.
  • Persistent cookies are automatically deleted after a prescribed time period, which can vary based on the cookie. You can delete these cookies in the security settings of your browser at any time.
  • You can configure your browser setting as you desire, and refuse to accept third-party cookies or even all cookies, for example. But in that case, please be aware that you might not be able to use all the functions of this website.
  • The flash cookies in use here are not captured in your browser but rather in your flash plug-in. They store the required data, whatever browser you are using, and have no automatic expiration date. If you do not want flash-cookie processing, you have to install the appropriate add-on, for example, "Better Privacy" for Mozilla Firefox ( or Adobe Flash Killer Cookie for Google Chrome.

This stored information is saved separately from any other data submitted to us. The cookies data in particular are not associated with your other data.

Cookies from third-party companies

This website integrates YouTube videos. When the site is called up, cookies are stored on your computer. But YouTube also files non-personal, use-related information in other cookies. You can find Google's data privacy declaration here, which also applies to YouTube.

Comments and Questions reserves the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation. If you have any comments or questions about this Policy or about the information we have gathered about you, please contact at [email protected].